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SPUNCH Privacy Policy

Last updated: June 30, 2025

Thank you for choosing SPUNCH ("we", "us", "our"). We are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information. This Privacy Policy applies to information collected via our website, services, and communications (referred to collectively as the "Services").

If any part of this policy is unclear or you have questions, please contact us at support@spunch.ai

1. What information do we collect?

Personal information you provide us

  • Name, email, phone, company, job title
  • Project details, feedback, communications (e.g., chat, email)

Technical & usage data

  • IP address, browser type/version
  • Device type, operating system
  • Pages viewed, time on site, clicks, interaction logs

Third-party data

  • From analytics providers, CRM tools, or marketing platforms (based on your permissions)

2. How do we use your information?

We process information in reliance on:

  • Contract performance – Delivering our full-cycle development and outsourcing services
  • Legitimate interests – Improving our website, services, monitoring usage patterns
  • Compliance – Meeting legal obligations or responding to lawful requests and disputes
  • Consent – Sending marketing communications (you can opt out anytime)

Activities include:

  • Providing and managing Services
  • Communicating about projects, invoices, support
  • Enhancing UX and analytics
  • Enforcing agreements and rights
  • Sending important notices and updates

3. When and how do we share your data?

We only share your information:

  • With subcontractors and partner vendors (hosting, payment, CRM, analytics) under NDAs
  • With legal authorities when required by law or to protect our rights
  • During corporate transactions (e.g., mergers)—your data stays protected
  • With your consent, if you explicitly agree

We do not sell or rent personal data to third parties.

4. Cookies & tracking technologies

We use cookies, pixels, and similar tools to:

  • Analyze website usage and performance
  • Save your preferences
  • Support marketing efforts

You can control or disable cookies via your browser—but note this may affect site functionality.

5. How long do we keep your data?

We retain personal data as long as necessary to:

  • Provide Services or comply with contracts
  • Meet legal, tax, or accounting obligations
  • Maintain security logs for legitimate business purposes

When no longer needed, data is deleted or anonymized. Backups are securely stored until purged.

6. How do we protect your data?

We implement robust organizational and technical safeguards, including:

  • Encryption in transit and at rest
  • Access controls and secure authentication
  • Regular security reviews, testing, and incident response
  • Onboarding background checks for team members

Despite these measures, no system is infallible. You play a role in security by safeguarding your passwords and using secure channels.

7. Is your information transferred internationally?

Yes. As a global service provider, your data may be processed in countries outside yours. We ensure transfers comply with applicable laws (e.g., GDPR), using safeguards such as standard contractual clauses.

8. Do we collect information from minors?

No—we do not knowingly collect data from children under 18. If we become aware of such collection, we'll take steps to delete the data.

9. What rights do you have?

Depending on your jurisdiction, you may have the following rights:

  • Access, correct, update, or delete your data
  • Restrict or object to processing
  • Withdraw consent (where given)
  • Request a data portability copy
  • Lodge a complaint with your local data protection authority

To exercise your rights, contact support@spunch.ai.

10. California privacy rights

If you're a California resident, additional rights under the California Consumer Privacy Act (CCPA) may include:

  • Knowing what personal info we've collected and with whom it's shared
  • Requesting deletion of personal info
  • Opting out of data "sales" (we do not sell your data)

Submit requests via support@spunch.ai

11. Changes to this policy

We may update this policy as business or legal needs evolve. Updates are indicated by a revised "Last updated" date. Material changes will be communicated via website or email.

Contact Us

Questions about this Privacy Policy? We're here to help. Contact us anytime with questions or concerns at support@spunch.ai